While you focus on protecting your business from external attacks and human error, a new threat is quietly brewing from within your own systems. The countless applications, scripts, and automated processes you use every day each have their own non-human identity (NHI). This digital workforce is essential for modern business, but it also creates a […]

Technology has always been at the heart of customer engagement, evolving from the telephone to email. Now, artificial intelligence (AI) is unlocking the potential of Voice over Internet Protocol (VoIP) to enhance customer interactions. This article will explore the AI innovations that are not only reshaping VoIP services but also transforming the way businesses engage […]

As cyberthreats become more sophisticated, your business’s focus shouldn’t just be on collecting more data about them. The key is to use a threat intelligence platform (TIP) that filters out the noise and delivers the most relevant, actionable insights. Learn how to select a platform that fits seamlessly with your team’s expertise and existing infrastructure, […]

Monitoring software powered by artificial intelligence (AI), also known as bossware, is changing how employers track employee performance and determine actions related to employee status, such as promotion or termination. While this data-centric approach may appeal to employers, it also raises questions about fairness and the dangers of digital micromanagement. Tracking beyond time metrics According […]

Microsoft Copilot offers a powerful set of AI-driven features across multiple platforms, from Windows to Bing and mobile apps. But simply having access to the technology isn’t enough; you need to know how to use it effectively. In this article, we’ll discuss strategies to help you maximize your Copilot experience and achieve better results. Use […]

Artificial intelligence (AI) is rapidly becoming a staple of modern technology, with Microsoft integrating Copilot into Windows and Google enhancing search results with AI-generated answers. While these advancements aim to enhance usability, they can sometimes feel more intrusive than helpful. This guide offers five ways to minimize or disable AI features in Windows and on […]

Cloud computing has become an indispensable component of modern business operations, thanks to its scalability, flexibility, and cost effectiveness. In 2025, cloud technologies will evolve even further, presenting businesses with new opportunities. Hybrid and multi-cloud environments In 2025, more businesses are predicted to adopt both on-premises and cloud-based IT environments or multiple cloud-based environments. Hybrid […]

With ongoing financial pressures forcing many SMB (small and medium-sized business) owners to make tough choices, the ability to adapt and innovate has never been more important. In 2025, success will depend on how well businesses embrace change, streamline operations, and focus on delivering exceptional customer experiences. In this article, we’ll take a look at […]

Each year, many small businesses fall victim to cyberattacks that result in financial losses, reputational damage, and operational setbacks. But here’s the good news: implementing a few key cybersecurity resolutions can make all the difference. We’ve mapped out practical tips that will help you and your business stay one step ahead of potential threats in […]

Copilot Pro and Microsoft 365 Copilot are two cutting-edge artificial intelligence (AI) assistants that are shaping the future of work by streamlining tasks and boosting productivity. In this blog post, we’ll delve into their features, benefits, and limitations to help you choose the right AI assistant for your business’s needs. What is Microsoft Copilot? Microsoft […]